We contacted *a big name garage door company and according to them, they said we needed an entire door replacement in which would cost $1080. I wanted to get a 2nd opinion and contacted Garage Doors By Nestor. From the person who took my call to schedule the appointment to the repair person they were both very friendly and courteous. Chris the repair person from Garage Doors By Nestor called me and said Greg, you don’t need a new door just a replacement of a few parts. The cost for those parts and labor was to be only $139 plus one year warranty! vs. the $1080 quote from the *big name company wanting to charge us for a new door! Thank you Chris and Garage Doors By Nestor for conducting business in an honest and friendly manner. Advice to anyone looking at *a big name garage door company? You might want to reconsider and used Garage Doors By Nestor because they will treat you in an honest manner. Sincerely, Customer for life,